At ThemiVerse, we sell digital products including website themes and extensions.
1. Digital Product Policy
All products sold on our website are digital and delivered electronically. No physical items will be shipped.
2. Refund Eligibility
Due to the nature of digital products, all sales are generally non-refundable.
However, refunds may be granted in the following cases:
- The product is completely non-functional and cannot be fixed
- You did not receive your product after purchase
- Duplicate transactions occurred
3. Refund Request
To request a refund, please contact us within 7 days of purchase at:
Include your order details and issue description.
4. Support First
Before requesting a refund, we strongly recommend contacting our support team. Most issues can be resolved quickly.
5. Policy Updates
We reserve the right to update or modify this policy at any time without prior notice.